Preserve all your call data

With BetterPhones you can record incoming and outgoing calls for all users. This can be enabled automatically to record all calls, or record individual calls on-demand. We will not remove call recordings after X number of years, or charge you for storing these recordings.

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Compliance - PCI, FCA, GDPR

Many businesses need to record conversations for compliance purposes. We can set up your business phones with call recording enabled by default. Access to recorded calls is provided via a secure Customer Portal.

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Benefits of call recording

Our VoIP phone systems allow you to easily record inbound and outbound calls with on-demand or automatic call recording.

This is a very useful feature that helps you to preserve your call data, and can be an important tool to help with staff training and development within any work environment; especially call centres, sales teams and support departments.

With BetterPhones you are able to record both incoming and outgoing calls for one or multiple users. This can be enabled automatically to record all calls, or you can activate it on an individual basis to capture certain calls as and when you need.